Version 7.14 of XenDesktop & XenApp comes with an updated version of Scout, version 3.0 to be exact – up from 2.23 before that. As you will find out throughout this post there are a couple of substantial differences between the two. I’ll start by highlighting some of the main features/capabilities of Scout as part XenDesktop & XenApp 7.13 and earlier versions, followed by how this is now handled within version 3.0. I have included a couple of screenshots as well.
Troubleshooting the XenDesktop FMA… Citrix Scout deep dive – Part one!
About two weeks ago I wrote (slides included) about my talk at the Dutch Citrix User Group (DuCUG) where I presented about troubleshooting the FMA. I also mentioned that when we do have to deal with CTX Support, and note that I’m not trying to sound negative here, we need to understand what to do when we are asked to inventory our Sites or to (CDF) trace certain components / modules for example. I also went into a bit more detail regarding CDF traces and the accompanying modules and trace messages that come with it, including some of the steps we can take to interpreted the collected data ourselves. That’s what I’d like to discuss in this (short) two part series as well, let’s have a closer look at Scout, CDF tracing / control, some of the FMA services (PortICA) etc… I’ll start out with some of the basics and take it from there.