Month: January 2013

Troubleshooting one on one

Average time to read: 8 minutes

During the past few weeks I’ve collected a set of tools which assist in troubleshooting XenApp and XenDesktop orientated architectures. Before you continue make sure you have a look at the Citrix Brief Troubleshooting Guide: support.citrix.com/article/CTX106727 and the Citrix Logon Optimization Guide: support.citrix.com/article/CTX128277. Both are a MUST read with lots of tips and tricks, what and when to ask, and dozens of knowledge base articles including explanations on the logon processes etc…

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Citrix Printing Pathway… an overview

Average time to read: 5 minutes

Citrix printing can be, or at least can be made, pretty complex, unfortunately I had to find out the hard way myself. When troubleshooting print issues the path a print job follows throughout your infrastructure is always a good place to start especially when its performance related. However, you do need to understand the differences between the various routes a print job can take, why and where it could impact performance. I remember a few years back all this got me buzzing… Let’s start and see what comes up.

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