Heads up! Citrix Smart Check introduces diagnostics uploads and custom checks and alerts – deep dive (and video) included

Average time to read: 6 minutes

Throughout the last couple of months, I have written multiple posts on Citrix Smart Tools, with a special interest in Smart Check. Have a look here and here. Not that long ago I had a short talk with Mathew Varghese, the Director of Product Management for Smart Tools and Insight Services, which also includes Scout. He told me about, and showed me some interesting features that are coming to Smart Check, not that long from now (Q4).

Continue reading Heads up! Citrix Smart Check introduces diagnostics uploads and custom checks and alerts – deep dive (and video) included

The Citrix Long Term Service Release vs. the Current Release. What’s (really) new?

Average time to read: 8 minutes

Not that long ago (during Summit 2016 to be exact) Citrix introduced two new XenApp / XenDesktop servicing options, the LTRS, which stands for Long Term Service Release and the CR a.k.a. Current Release. And while this is sort of a big deal, it does tend to confuse people on what to expect when it comes to Citrix support. This post is meant to clarify a couple of misconceptions that have been slowly formed during the last two months or so.

Continue reading The Citrix Long Term Service Release vs. the Current Release. What’s (really) new?

Verified by MonsterInsights