Heads up! Citrix Smart Check introduces diagnostics uploads and custom checks and alerts – deep dive (and video) included

Average time to read: 6 minutes

Throughout the last couple of months, I have written multiple posts on Citrix Smart Tools, with a special interest in Smart Check. Have a look here and here. Not that long ago I had a short talk with Mathew Varghese, the Director of Product Management for Smart Tools and Insight Services, which also includes Scout. He told me about, and showed me some interesting features that are coming to Smart Check, not that long from now (Q4).

Continue reading Heads up! Citrix Smart Check introduces diagnostics uploads and custom checks and alerts – deep dive (and video) included

Citrix Call-Home, a potential successor for Scout — here is what you need to know

Average time to read: 4 minutes

Citrix Call Home according to the e-docs pages “Call Home collects diagnostic data and then periodically uploads telemetry packages containing that data directly to Citrix Insight Services for analysis and troubleshooting”. A nice summary, but of course there is a bit more to it. Below I have put together a brief ‘did you know that’ overview, a somewhat different format then what you are used here on basvankaam.com — let me know what you think.

Continue reading Citrix Call-Home, a potential successor for Scout — here is what you need to know

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