Citrix Call-Home, a potential successor for Scout — here is what you need to know

Average time to read: 4 minutes

Citrix Call Home according to the e-docs pages “Call Home collects diagnostic data and then periodically uploads telemetry packages containing that data directly to Citrix Insight Services for analysis and troubleshooting”. A nice summary, but of course there is a bit more to it. Below I have put together a brief ‘did you know that’ overview, a somewhat different format then what you are used here on basvankaam.com — let me know what you think.

Continue reading Citrix Call-Home, a potential successor for Scout — here is what you need to know

I’m presenting at the Dutch Citrix User Group… And to me that’s huge!

Average time to read: 6 minutes

DUCUG-with-text-200x105After two years of blogging, hiding behind my MacBook :) and virtually on Twitter, Linked-In etc… the time has finally come to take the next step. On March 6th I will be presenting at the next DuCUG event, or Dutch Citrix User Group in full, taking place at Dell in Amsterdam. In fact if you are reading this, chances are that I’m on stage at this very moment. For me it is an absolute first, not just at DuCUG but also with regards to presenting, or public speaking, in general. I have had multiple opportunities in the past but I just kept making up excuses so I wouldn’t have to go up on stage. Because to be honest, the thought of standing in front of a big crowd and doing ‘my thing’ kind of scares me. And DuCUG can be considered a big crowd, at least in my book. It has been sold out for weeks, as it always is, meaning that no less than 150 IT professionals will be there to hear what I, and others, have to say. It’s an honour to be part of their line-up, check their agenda (screenshot below), there are some ‘big’ names on there.

Continue reading I’m presenting at the Dutch Citrix User Group… And to me that’s huge!

Troubleshooting Citrix XenDesktop & XenApp 7.x ? Read this !

Average time to read: 15 minutes

toolkit1When I was thinking about what to write next I thought it might be a good idea to use something ‘from the field’, an issue that I’ve been involved in personally during the past two weeks or so. Then I figured, why just discuss one specific use case when there is so much more to tell. So I won’t, instead I’ll focus on troubleshooting in general and use my ‘real world’ example as a reference throughout this article.

Continue reading Troubleshooting Citrix XenDesktop & XenApp 7.x ? Read this !

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